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Email support@waypointapp.ccWe respond within 48 hours · Monday through Friday
The answers most people are looking for, right here.
Territories are the areas of your life you're mapping — Work, Home, Hobbies, Side Projects, and anything else that matters to you. Each gets its own emoji, color, and weekly time budget.
You can edit, pause, or archive any territory at any time from the Orbit screen. Marking a territory as Sacred means it always stays on the inner active ring, no matter how much time you've spent on it that week.
Errand mode groups all your location-based waypoints into an optimized route and opens it in Apple Maps or Google Maps. It fires automatically when Waypoint detects you're leaving a location — like work — so you don't have to remember to turn it on.
Errand mode is available in CarPlay and Android Auto so you can use it completely hands-free while driving. It's part of the Full Navigation subscription.
The Drop Zone is a unique link you share with anyone — your partner, manager, coworker, or family. They can add items to your task list through a simple web page without downloading the app.
You review every item they send and decide whether to accept it into your plan, defer it for later, or decline it entirely. Nothing enters your plan without your say-so.
Drop Zone is part of the Full Navigation subscription. Contributors can send to your Drop Zone for free — they don't need their own subscription.
Subscriptions are managed directly through Apple or Google — not inside Waypoint itself. Here's how to cancel from each platform:
On iPhone or iPad:
On Android:
Your data is always preserved when you cancel. You'll drop to the free plan immediately and all your waypoints, territories, and trail log stay intact. When you come back, everything is exactly where you left it.
Email us at support@waypointapp.cc and include the following — it helps us find and fix the issue much faster:
We respond within 48 hours on business days. If something is critically broken for a lot of users, we'll ship a fix as quickly as possible and post an update at the top of this page.
Yes, completely. Location data is processed entirely on your device and is never sent to our servers. We use it only to trigger waypoint reminders at the right moment — when you're leaving work, arriving home, or passing nearby a stop.
We do not store, sell, or analyze your location history. Ever. You can read our full privacy policy at app.waypointapp.cc/privacy.
Free plan includes: unlimited waypoints, territories, backlog, notes and attachments, recurring waypoints, email alias capture, and completion animations.
Full Navigation ($3.99/month or $36/year) adds: location triggers, errand mode, CarPlay and Android Auto, daily bearings, weekly map, monthly territory report, Drop Zone and contributors, travel partners and live body double, Apple Watch app, Mac and Windows desktop focus bar, and inactivity detection.
Full Navigation comes with a free 7-day trial. You can cancel any time and your data is always preserved regardless of which plan you're on.
If your question isn't answered above, send us an email. We read every message and respond personally — no bots, no ticket queues.